- Tech Support -
888-752-5978

Available 7am-7pm
Central time, Monday-Friday

Sales/General Info:
888-271-4076

Fax:
651-842-0564

Who knows what darkness lurks in the heart of ip addresses?
The chicken knows...

• New Features:
  • Added Export of parts to spreadsheet
  • There is now a markup functionatlity to parts to allow for Gross Margin or markup based on cost
  • Added import of costs from text files
  • You can now sort order your User Defined Fields in the office
• Updates:
  • The asset import now allows new records to go in with updates
  • Peachtree Interface was automatically truncating the customer ID’s to 20, causing issues trying to invoice HindSite customers with more than 20 characters – fixed
  • Taxes on estimates are now calculating correctly
  • Jobs now count all the work orders that are actually attached to that job

• New Features:
  • Changed Simply Interface to run with Simply 2012 (must download Simply interface.exe)
  • Added the ability to move all future recurring work orders when one in the chain is moved
  • Added Job Validation
• Updates:
  • Timesheets no longer show ":00" if decimal is selected
  • Can now upload multiple attached files in the field
  • Now able to cancel from work order maintenance
  • Jobs with packages save the job with the work order
  • Can alter Record ID's even when the person changing belongs to a division
  • Color calendar based on service option now works when a customer has pending records
  • Pulling pre-paid balances was causing an error because of insufficient authority in QB - Changed the error to just display in the "View Log" instead of getting an error in the program
  • Work order is no longer marked as sent if it has an error when sending invoices
  • Can now Re-order routes

Android

• New Features:
  • GPS coordinates are now recorded when timing in/out
  • Picture assessment questions are now available
  • There is a new function to send down Completebackup.txt. Located under Tools > Options > Send Completebackup.txt
• Updates:
  • A signature is no longer saved when no signature is entered when completing a work order
  • On parts screen, when a list contains both categories and parts, scrolling down past the categories then scrolling back to the categories was causing the description of the category to be blanked out. –Fixed

• New Features:
  • Added bar code scanning to the asset list instead of on the entry screen
  • QuickBooks option to send the message "Signature is available upon request"
  • New field on the customer screen to display the amount of pre-paid dollars that have not been used yet
  • Quarterly and Semi-Annual are now available in Maintenance billing
  • Now allow field created work orders for the same service and customer to remove a pending for that same customer and service
  • New option for Mass Scheduling so duplicate work orders will not be created
  • Option to allow mass scheduled work orders to automatically associate with jobs
  • Option on mass scheduling to use different times from history or User Defined Fields
• Updates:
  • When mapping contacts, the pins now show up even if you have cancelled pending work orders
  • The monthly calendar view no longer has errors when there are users in a department
  • Price levels for work orders created in the field now work
  • Can now move work orders with a price override
  • The "Blue" days no longer override the "Green" days when using Map Code and Distance

Android

• New Features:
  • From now on when you add canned remarks, if you click on remarks you will stay on the remarks list instead of going back to the remarks entry screen
• Updates:
  • Message box is now displayed when editing material that was already sent to the office
  • A message box now shows when resuming a paused work order while timed into another work order
  • Message box displays a message to sync the device on the WO list screen when download_date.txt does not exist
  • Canned remarks show remarks
  • Parts show IDs when adding parts to work orders
  • Parts added to a work order will not show if "show prices on the technician" are not enabled
    

• New Features:
  • Pending list screen now defaults all pending searches to be less than a selected proposed date
  • Scheduling screen has a new drop down "More Options" button
  • Option to add a price override in the office
  • Cancel feature for the work order list
  • Ability to assign a sales rep to a work order
  • Option now available for users who log in to not allow users to delete work orders
  • Mass pending scheduling screen now has a Proposed Date option
• Updates:
  • Editing the labor override for work orders now save the changes
  • Job hours are pulling correctly
  • The first estimates now transmit to the field
  • Web field created work orders automatically process in the office
  • Fixed Admin times asking to save way too much
  • For QB Users, editing contacts will only ask to send to QB when you change a field that would be sent to QB
  • Fixed UD fields from asking to save data when no data needed to be saved
  • Field devices do not loop if there are active and inactive assessments with the same name
  • Can save assets even when last data field has no data in it
  • Parts can be imported from QB even if an old part has changed to a category
  • Divisions on the schedule screen now work!

Android

• New Features:
  • Signature box stretches to fit the device screen
  • Button text sizes are more consistent
• Updates:
  • Entering text in an assessment was using the previous assessment answer's text type and text length - fixed!
  • Creating new work orders with an assigned contact now uses the assigned price level
  • No longer need GPS for HindSite to open on devices
  • IP address boxes on the WebySync Setup screen are now wider
  • WebSync now timesout at 20 seconds when trying to connect to server
  • Canned field remarks now show
  • Routes are scheduled at midnight on the day the route is created. The time scheduled between each work order is 1 minute
  • Pause button on Admin Times (Shop Time, Travel Time, and Lunch)

General

• New Features:
  • A monthly calendar
  • There is now a 'Bill To Contact' feature for Peachtree accounting
• Updates:
  • Price level types can now be changed
  • Mapping flags no longer show up after they have been scheduled
  • Print white board was not showing enough hours when times started around midnight - fixed

Android

• New Features:
  • Parts are searchable
• Updates:
  • Device date formats different from MM/DD/YYYY now show on WOs on the work order list
  • Vehicles no longer insert duplicate records when Webyncing
  • Position of the list on the Contacts screen saves when you leave and come back
  • Price levels now work for parts
  • Can now WebSync when timed into an admin time
  • Can edit WebSync Settings and the Tech ID without scrolling becoming disabled and are able to see OK button on the IP Address entry screen
  • Can now refresh contacts from creating a new work order
  • Ability to edit problem note on new WO
  • Canadian addresses now direct to Google Maps
  • Can finish work order even when "Hide Signature Screen" option is checked

• New Features:
  • Attachements available for routes on HindSite Mobile
  • New Billing method: Billing by Work Category
• Updates:
  • Taxable line items updated
  • Field created work orders now displaying properly with Driving & Arrive Time set up

• New Features:
  • New service billing type: Meter Reading
  • Extended QB line descriptions (for extensive notes that need to be on your invoices)
  • Enhanced speed on the Schedule screen
  • Number of work orders listed on each tech's column
• Updates:
  • Swap Days correctly creates copies (not new work orders)

• New Features:
  • Ability to cancel a contacts search (for when you just can't wait)
  • Map Code column added to Incomplete list
  • E-mail edit tool added to Schedule screen (if Email is set up as one of the six custom display options, double-click on the word "E-Mail" to edit that contact's email, or click a button to compose a new message)
  • Part prices can now be set by customer with "Price by UDF"
• Updates:
  • Managers "PDA" now receives all user defined fields (the "More" button for each tech)
  • Changes to a Service ID now correctly updates appropriate Billing Addresses
  • Work Order list sorting was incorrect on right-hand columns, fixed

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• New Features:
  • Added tool to rebuild database indexes during updates, designed to increase program speed
  • Added ability to exclude months from recurring work orders
  • Added option to see payroll hours per employee on field devices
  • Added Snow Plow labor price overrides
• Updates:
  • Mass Scheduling and Move Days now correctly include Bill To Contact
  • Change ID function now correctly updates Bill To Contact
  • Managers PDA feature was pulling other technicians' time records, then asking if a tech should be timed out, resulting in an out-of-place time-out record or an incomplete work order - fixed

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• New Features:
  • "Bill to Contact" option creates a job in QuickBooks under the billed contact
  • Mobile instances restricted: only one open at a time
  • Profit Maxx customers can allow techs to change Location for a contact in the field
  • New employee records have "Send to Field" as a default option
  • Work Order Summaries now include all field comments for that WO#
• Updates:
  • Websync removes data from mobile device when that employee is marked Inactive
  • Sales Rep on contact records are added to the invoice
  • Fixed the time out of all employees for Lunch
  • Added more audit trails for tracking deleted field-created work orders
  • Searching records by phone numbers fixed (problems with duplicates)
  • Bill To field, previously not saving correctly when scheduling, is fixed
    

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• New Features:
  • Bill To field added to Work Orders
  • Phone number formatting w/out parens "()", to allow for automated smartphone dialing
• Updates:
  • Peachtree interface now sends PO Numbers, Sales Rep, and Billing Address
  • Entering time records in the office now restricted on records that have an existing Time In record: Only Time Out records are allowed to be added
    

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• New Features:
  • Overtime payroll types added to services
  • Tech comments can be sent to Simply Accounting invoices
  • WO Summary Report shows all field remarks (for multiple copies of the same WO)
  • Tech line items can now be created on Simply Accounting invoices
  • Jobs option added to NOT bill associated WO's until Job is marked complete
  • Time Summary Report now has gross margins for parts, labor
  • Contact Name added to Incomplete WO List
• Updates:
  • Multiple attached files (to contacts) fixed
  • Changing default billing address for all properties when updating a management company fixed
  • Simply Accounting invoice numbers tied to WO numbers fixed
  • Peachtree contact update fixed
  • Pausing Lunch occasionally causing errors, fixed
  • QB Timsheets tied to service IDs updated
  • Simply Accounting taxes updated
  • Invoices now never show a line with a quantity & rate of zero (now = 1)
  • Order of time records in summary reports updated
  • Minimum Price vs. Override Price updated (Overrides, well, override)
  • Lost triggers issue on Services fixed
    

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• New Features:
  • Billing checks for work orders without time records, forces office attention (note: when you update any completed WO's without time records and "not invoiced" will convert)
  • Added warning for changing a service on a series of WO's with the same number
  • Timesheets option to not send customers (faster, shorter timesheets)
  • Assessment grid controls with keyboard only (don't need mouse)
  • Backup option added when running an update
  • Daily option to only list assets for selected property (not mgmt company)
• Updates:
  • Latitude/Longitude verification between customers improved
  • "Bad Times" error message on Timesheets spanning midnight fixed
  • Cancelled WO's no longer print from the Whiteboard (scheduling)
  • Structure no longer uses PO Number as Invoice Number
  • QuickBooks items imported do not overwrite cost, for non-inventory and service items
  • Mobile will not display parts discounts if "Don't Show Dollars" is checked
    

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• New Features:
  • Asset Maintenance has been added (beta)
    

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• This update requires you re-run the "HindSite Client.exe" program on computers running Windows Vista or XP.
• Updates:
  • Going to History, through the contact record, while a contact was selected on the Schedule was switching the customer record. Fixed.
  • The "Do you want to time out [Crew Name]" message that appeared even though no employees were timed in is fixed.
  • Deleting a work order with survey records attached was throwing an error. Fixed.
  • Estimates were not being sent when then QBFullname didn't mat the Cust ID. Fixed.
  • Billing was not calculating trip charges if a user defined field tied to trip charge was empty. Fixed
  • Billing errors with incorrect quantities whens ending invoices to QB. Fixed.
• New Features:
  • The office program has been updated to require Microsoft .Net Framework 4. (This allows the development team greater control and flexibility in continuing to grow HindSite's program).
  • Added a function to Asset to perform maintenance duties, and have assets drop from a work order list when completed.
  • Added Job Name to the details on Mobile.
  • Added Job Name to the summary report.
  • Added Jobs to the Change Columns and searches in Work Order Maint.
  • Improved the Canadian PDA Print.
    

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